Getting started
On first launch, enter the server address, WMS username, and WMS login password supplied by your organization. The app can remember these settings and sign in automatically on later launches.
Common questions
The app cannot sign in
Check that the server address is correct and reachable, then confirm your WMS username and password with your WMS administrator. If the server was restarted and the session expired, use Sign Out and Reconfigure and sign in again.
The dashboard is empty or unavailable
Confirm that the selected server is online and that your WMS account has permission to view the dashboard. Pull down on the dashboard to request fresh data. If the page remains unavailable, contact your WMS administrator.
Push notifications are not arriving
Allow notifications for OC WMS Manager in iOS Settings. Open the app's Settings page and use Refresh Push Token or Send Test Notification. The WMS administrator must also have the app push service configured for the server.
How do I view notification history?
Open the Notifications tab in the app. Recent notifications load first; scroll to the bottom to load older messages when available. Tap a notification to view its full content, and use the copy action when you need to share the details.
How do I reset the app?
Open Settings and choose Sign Out and Reconfigure. This removes the saved WMS sign-in details and lets you enter another server or account. Your language and theme preferences are retained.
For app questions, email [email protected]. For server access, warehouse data, permissions, or server-side notifications, contact your organization's WMS administrator.